General Policies

1. Order Processing:  We generally like to ship within 24 hours (1 business day) of receiving your order; however, please allow us up to 2 business days to ship general items.  For more detailed explanation concerning specific times, order methods, and items, visit the General Processing Time on our Shipping Page.
2. Shipping Time:  please visit our Shipping Page or Delivery Time Estimates Page for details.
3. Credit Card Processing:  We take credit card security very seriously and will process your orders with our upmost security.
4. Sales Tax and Exemptions: We are located in the State of Kansas. We must charge sales tax for all orders shipped to a Kansas address and remit the payments to the State of Kansas. If your organization accepts delivery of our products in Kansas, but it is exempted from sales tax, we need you to provide us with a copy of your tax exempt documentation. Please send it to or fax it to (913) 651-8417 (must have Javascript activated to view the e-mail address link)
5. IRS Form W-9: If your organization requires a W-9 from Marlow White, please e-mail for a current copy (you must have Javascript activated to view the e-mail address link)
6. We discuss our Return and Exchange Policy in detail on a separate web page.
7. We discuss non-APO International Shipment Policy on a separate web page.
8. Other “Legalese” Fine Print: 
   • Right to Refuse Service:  We reserve the right to refuse service to any customer for any reason.
   • Choice of Law and Forum:  All transactions and agreements shall be interpreted under the laws of the State of Kansas.  Any litigation under this agreement shall be resolved in the trial courts of Leavenworth County, State of Kansas.
   • Need for Hobbies: If you have read through this far, you may want to consider a new hobby.
   • More Fine Print: blah blah blah blah Blah blah legal stuff blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah Wow, you are really reading this. blah blah blah blah Blah legal stuff again blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah legal legal blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah Ok, you are still reading this…time for a new hobby?  blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah Seriously, you can stop now blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah more stuff that pertains to legal stuff Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah We are serious…stop it…Blah blah blah blah blah Blah legal blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah I said stop! blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah I'm out…Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blahah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blahah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blahah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blahah blah blah  blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah Blah blah blah blah blah
9. Right to Laugh:  We recognize that protecting our Nation is the most serious of all professions; therefore, we reserve the right to enjoy a laugh with you in matters other than life or death, even when the laugh may be at our own expense.